Members Cooperative Credit Union - Moose Lake
Client Reviews on Members Cooperative Credit Union - Moose Lake
Feedback:
I agree with others trying to call and talk to someone is frustrating they really need to work on that.other then trying to get a hold of someone no other problems
Feedback:
I really miss the days of a human answering the phone. I was on hold for over 10 minutes. Please bring this feature back.
Feedback:
Horrid bank if you win on a lottery ticket take it to Wells Fargo where they don't try and put a 7 day hold on it. Even with a membership. Rude staff. I recommend Northwoods down the road.
Feedback:
Really don't enjoy their online banking.
Feedback:
I have consistently had items miss posted to my accounts. That coupled with the terrible service I have received on multiple occasions. I will no longer do business here.
Feedback:
I just opened an account & obtained the best possible car loan available. Customer service was amazing! Kathy G went above & beyond to quickly help me with everything I needed & made it so easy!
Feedback:
On hold for an extended amount of time. Would appreciate better customer service
Feedback:
I have not had a bad frustrating event with them yet but every time I've gone to the atm at night it wasn't in operation. Also the ATM does not have a deposit function. A paycheck Direct deposit into account is not available right away which is annoying, instead it shows as pending. They do have free online bill pay. Applied for a loan but could not get it even with very good credit oddly. I've never had a late payment in my life.
Feedback:
This service is the worst you try to call and ask your balance it takes twenty minutes of listening to a recording before someone can answer to help you there has to be a better way to get thru on the phone it wouldn't be so bad but I tried calling right after leaving and there was one person in there when I left it is faster to go back in and ask. This is rediculas when you can call any other babnk in town and talk to a person in a minute
Feedback:
Not the brilliant local establishment it was but okay as credit unions go. Expanded business opportunities gained during the merger also are reflected in a loss of personal attention and flexibility. Hours of opperation could be better (longer) and services could be faster (they always seem understaffed now). But it's in town.
Email Us
Our team would love to communicate with you and generally responds within 24 hours.
Our Partners
become a partner
