Client Review on Members Cooperative Credit Union - Aitkin

Feedback:

For all online and phone payments they have a $12 "convenience fee". It's 2018, online banking is no longer a convenience in the banking word, it's apart of the industry. This is the only bank the I have crossed that has this fee. At $12 a month that's $144 a year. On just a 36 month car loan it will add $432 to use their "convenient" online banking payment system. This should be taken into consideration along with the interest rate, even though they might have the lowest rate this fee really adds up. Further update, you cannot see your total balance on your loan if you do not set up an online bank account through them directly. You have to call them to get your balance and ask them over the phone for details on payments for your principal and interest. I will not be using them ever again after this loan is payed off.