Client Reviews on Members Choice Fed Crdt Union

    • 3.9
  • 87 Reviews

Most helpful positive review

0 people found the following review helpful

By Vincent Vaccaro Oct 16, 2019

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Most helpful critical review

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By Omar Darwich Sep 25, 2019

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Very professional, helpful, and kind people!

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I first became a member when I started my first job out of University with direct payroll deposit . Later when my 2 sons started college, they opened accounts at MCCU so it was easier for me to transfer money to them. Now I am retired,, all our accounts are still active, in fact one of my son’s payroll is directly deposited into his MCCU account. Some 40+ years later I am retired, I still appreciate the friendly and customer-focused service at MCCU. Katy freeway location is super convenient.Henry Woo

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They have the best rates and they making it easy for you to get a all kind of loans. Jose Liu and brandon Pena helpd me out to finish all the paper work very smoothly and quickly and they kept tracking every single piece with welcoming and understanding. i already recommended to all my friends to open and deal with this bank.

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It is so nice walking in, to take care of banking issues, to be greater with smiling faces. They are always willing to help with any of your credit union issues, not just deposits and withdrawals. Any issue you have with your mobile banking or resetting pins their staff is willing to help. They are patient and understanding and are even great with kids (don’t forget to open an account for them). It is do nice to be part of a credit union where they appreciate you and do not seem nickel and dime you. They actually give you interest and help you make your money work for you.

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Great customer service & low rates. My go to bank for when I need them.

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Highly recommended, have been a member for over 10 years!

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I've been a MCCU member/customer for over 10 years and have had numerous loans serviced including a mortgage and 3 car loans. This may be typical in the auto loan industry now, but at the time I was able to have all of my car loans processed via the phone and email. I never needed to step into a branch location which is great, because I moved since opening my original account and it's now almost an hour drive for me to any of their locations. I'd give them that 5th star it they'd at least consider opening a branch office up in The Woodlands area. The affiliated offices are ok for deposits, but that's about it. Anything more than that and I'm using up close to a full morning or afternoon to do business with them. I've never had a bad experience with MCCU, and have always found the employees friendly and helpful. I also find their deposit rates to be higher than most banks, and their loan rates to be about average.

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Harry Satia is the Best person to ever work with and the best customer service ever. I recommend him to all the customers. He make things work 100%. God bless him and the credit union. Customer service to the perfection.

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My friend had a horrible experience with this company.. Please don’t use this credit union for an Auto Loan they will Rip you off.

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Horrible -zero stars Scam I wish I can give this credit Union zero stars!Please don’t use this credit for an Auto Loan they will Rip you off this credit union is an scam

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