Client Review on Member One Federal Credit Union

Feedback:

Charges showed on my account on PayPal that I never used. I almost never used the account for purchases, I mainly used it to pay a loan payment. I called and they issued me a new card. The charges showed up again and I realized that the charges was coming through my checking routing number not my debit card #. They changed the wrong account and now won't take it off my account. Even hit my credit for it even after I've called several times. Told me the charges have been on the account too long to be corrected. If the problem was fixed the first time it would of been taken care of. I liked Member One when it was a small credit union at the N&W building The customer service is not the same. I wouldn't recommend Member One to anyone. The loan officer that was at Member One has switched jobs to Freedom First and convinced me to go there. They are awesome.