McHenry Savings Bank
Client Reviews on McHenry Savings Bank
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Best bank in McH....always quick & correct, plus my dog likes the drive-thru biscuits! THANKS!
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I have never been sooooo disappointed in a bank as I am with this bank. They continuously make it impossible to have a good banking relationship with them. Having a direct payment out of my acct for my mortgage and with them not pulling the money out makes it a late payment which makes MY CREDIT SCORE GO DOWN!!! I can not wait to get my mortgage to a different bank like First National Bank of Mchenry!!!! IM DONE WITH WITH BANK!!!
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i will be taking my money out of msb prior to dec 1st due to their updated, asinine checking account rules.
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We've had very good service over the years but received a letter yesterday stating there will now be a minimum daily balance of 500 dollars required in our non-interest bearing checking account. They stand to earn 5 dollars per month on every customer who goes under the 500 minimum. No one has minimums anymore and they will lose a lot of customers this way. Why would someone keep extra money in their checking account that isn't earning interest? It makes no sense.
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I've experienced the best customer service in my life with Mchenry Saving Bank. I don't live in the area anymore, so they had no way of contacting me about my dormant account. A staff member found a way to personally contact me and said the funds will be turned over to the state if not claimed. They didn't have to contact me but she took the time to get a message to me and I can't show enough admiration for what she did.
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This bank needs to get their act together. Cannot return phone calls, cannot stick to a schedule, if you want a loan, run somewhere else.
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Hey, they're pretty good
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The waiting time could be better
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This has been our absolute favorite bank. The Mchenry location is filled with wonderful customer service representatives and tellers! No matter when I go in, they are always kind to me, my children and my husband. We are often greeted with such enthusiasm and kindness. Whenever I have an issue with our account balance or I am not sure I understand the statement, they are so kind to sit there and walk me through it every step of the way. They have been gracious and understanding in making sure our experiences are the best! Our children look forward to their personal interactions with the staff at the Mchenry location as well. I look forward to many more years of banking with this bank!
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i would not even give one star!! Banked with them for 10 years. They lost deposits, closed early at Johnsburg branch. They are rude people that lack customer service skills. Had Business account, checking account, savings for kids. Nothing but awful service!!
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