McCoy Federal Credit Union - Longwood/Lake Mary
Client Reviews on McCoy Federal Credit Union - Longwood/Lake Mary
Feedback:
stupidest bank ever. Stay away of it.
Feedback:
I tried calling 4 times at 10 am.Got sent around on hold never spoke to 1 human being in 30 minutes of sitting on hold.I was just about to go open up an account there.Glad I read the reviews.I hate banks anyway especially one's that have terrible reviews and customer service.You just missed out on a huge deposit!!!
Feedback:
I have never missed a payment. Hosiptalized without out work over a month left me unable to keep up with my payments. the day of recieving my paycheck after having to work a full week and waiting on a paper check. They repo my car. I made sure to keep in contact and educate them. they said "its ok..we understand" "try to make the next one" then this happens. I had my car 2 and a half years. they shared no remorse no care. Just you need to pay 1800 in 10 days or we are selling the car.
Feedback:
Disgusting.. When we pulled up to use the drive through the containers you send inside all smell like vomit. I told the lady on the inside and she smiled and said " haha yeah". Their hands must always smell awful.
Feedback:
I have been a member of McCoy for over 30 yrs, and for many enjoy wonderful service; for the past 2 yrs their customer service has declined and they can't seam to get with the times. Their app at one time served its purpose, then it was taken down and now their app is just their website who has plenty of logging issues. They moved to a third party credit card processing service that is flawed but they continue to use it. I had my money held hostages due to their flawed and inefficient technology and when I complaint in person and over the phone all I got was indifference. Lastly Cindy, the "manager" at Lake Mary has no customer service skills, she either needs a vacation, training in the very important skill of customer satisfaction or needs a new career path. McCoy shame on you, if you cannot handle banking in 2019, close down, restructure or,sell to some other institution.
Feedback:
phone number of this branch is incorect. misleading info. provided phone number is a general one. they will never answer or they will keep you on hold forever.
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