Client Reviews on Maxferd JewelryLoan

    • 4.1
  • 7 Reviews

Most helpful positive review

0 people found the following review helpful

By Tal Shmargal Oct 16, 2019

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Most helpful critical review

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By Mark Roback Oct 16, 2017

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Great staff Courteous. Very good prices

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Daniel is the best...he got some things back for me from their la store...been doing business with them for years since they were on 6th st...

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good deals and nice people

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I have been going here to change my watches' batteries and adjust the links of new watches to make them smaller, for several years now, they are always quick, polite and they know what they are doing. My favorite is Daniel, he is very friendly, knowledgeable and works really quickly. I haven't used their other services yet, but they also buy, sell, fix and clean jewelry.

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I called 5 minutes after opening today and spoke with an employee who handles the online sales and told him I wanted to buy the Rolex he had posted, he said great, he just needed to speak with his manager. I told him, what can i do now so the watch doesnt sell because i wanted to pay for it. He said, i could not pay for it until he spoke with his manager and he would get right back to me, Never got a return call, i called , he said he would get back to me again after he spoke with the owner and he could not sell it until he did. He said he called him numerous times and he was due in. Well, again, i called and I still was unable to buy it because he had not been able to speak with the owner. I asked for the owners info so I could call and he said he would text me the information, guess what? he never did so i had to call again. This time a woman answered and told me the watch was not for sale it was damaged, then she said no actually we sold it. So again I was lied to, never got 1 return call, never had the opportunity to buy it as I was promised , i would have the first opportunity. This company is run by a bunch of liars and I was deceived, the customer service is horrendous, the employees are useless, stay far , far away from this company.

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plea

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good in Quality buy high cost

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