Client Review on Madison Development Corp

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I have little to complain about in terms of my actual housing. It was reasonably priced for downtown living and worked well for the two years of my occupancy. There are certainly worse places to rent.MDC loses points in their customer service, which more often than not, I found terse and unprofessional. On the first day, my sink was clogged and the garbage disposal was not functioning, which caused water and food to backup. I sent multiple maintenance requests, emails and even left a physical note. I called every phone line in the building. I could never find anyone. In fact, the phone lines were down for weeks despite the staff's assurance that they were working.When the matter was handled weeks later, I found sawdust strewn on the countertops and even inside the toaster – something of a fire hazard. When I entered the office (which is often closed at unpredictable times), I was met by a rude and dismissive manager. This minor and easily resolved issue was handled with shockingly poor judgement, and reflect's on MDC's ability to appropriately handle renter issues.Most recently, my apartment was unoccupied for the final month of my lease. At which time MDC installed new carpet. This resulted in a substantial charge on my utilities, accruing a 15-day electricity bill higher than I had ever received in two years – likely from turning on the air conditioner and leaving it running. My concern was met with another terse response from the property manager. I recommend the housing. I don't recommend the company.