Client Review on Los Angeles Federal Credit Union

Feedback:

Worst customer service don’t ever come here !! I wouldn’t even give them a star! Wasted 5 hours for nothing! Looking to refinance my auto loan and I was actually recommended to this credit union Joseph was the representative who has been working there for more than 5 years gave me the DMV paperwork to take to my mother that has a business to run. I go get signatures then when I get back they say that my mother still has to come in because the signature in her drivers license looks different! Then I get the chance to speak the so called BRANCH MANAGER and he says that they were not suppose to let me walk out with the paperwork to get signatures how is it possible that an employee who has been working there for more than 5 years doesn’t know the regulations of his own work place and as a manager don’t know what your empowers are doing worst experience EVER! If looking for a credit union don’t come here go somewhere else!