Logix - Westlake Village Branch
Client Reviews on Logix - Westlake Village Branch
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Always providing great customer service! I give Kimberly Heschong 5 stars when it comes down to mortgage loans.
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Never go back to a 'regular' bank again. Star treatment, when I'm on the phone or in person I'm made to feel like I'm the most important client they have. Excellent experience.
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Lexi is a stellar part of the branch! Thank you for making life easy at this bank, love logix!
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Logix is a great to place to bank, and the Westlake branch is no exception.I've been a member for almost forty years and I can't imagine doing business anywhere else.I was prompted to write this review when I read the one star review given by someone who came to the c.u. fifteen minutes before closing, without an appointment, and was angry that the 'new accounts' officer was tied up with another customer.I am very happy this person took their money to another banking institution, members with such attitude we don't need.
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I went in 15 minutes before closing time. Hardly any customers inside at all. I simply wanted to open just a savings account. The front greeter guy said "all appointments are taken" for the day. He was sorry. I'm quite surprised and very disappointed that they turned me away like that. BAD SERVICE! I will *not* go back at a later time. Instead, I will take my money to a different bank. They lost!
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I always have a great experience with Logix!
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Came from Chase which is distancing itself from customers by installing robotic tellers in branch and reducing actual humans. Logix gives you a classic feel , one I imagine that banks of yesteryear had. Engaging people who greet you at the door. Got a thank you letter from Bonnie remembering what I was going to do the next day. That's a real pro.
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