Client Reviews on Loan Smart
Feedback:
If I could give this place zero stars, I would! The girl who “tried” to do the loan was the most unprofessional person that I’ve ever encountered! I feel that she was bound and determined to find a reason not to try to do the loan! She dissected my phone bill after the print out that I gave her directly from the website that day wasn’t good enough for her, so she went online to browse it, so that she could find a reason not to do the loan ! She literally made up new rules and stipulations along the way, as well as loan to a girl who didn’t even have her pay stub on hand but that was cool because that was her homie! She was rude during the 30 minute waste of time process , in which time, I never even looked at an application! She acted like she was trying to approve me for a new home loan when it’s just a small payday advance company that I never heard about until that day! I will make sure to tell everyone that I know , not to waste their time being prejudged by someone who works at a loan place that’s smack dead in the hood! Power trip much!!!!
Feedback:
Only reason why I gave them a 2 star was because the new woman that I started seeing during the day time with in the last month has made the atmosphere feeling a bit stale. Every check day I loved going in seeing my main two girls love them and then a third girl started being there, she is rude and ignorant. Reason why ignorant you do not sound off like you in a high school with the blow horn about someone's paycheck and business. People don't all like it. Plus you never know the person that can and will report you they could look like a homeless person and have a good job and report you faster then the lady standing next to him in a church out fit. The way she answers the phone dim out your mood. It also make you dread going in to even pay if there was no obligation to holding you go in to pay I would just go to another location even if it is out side of my area I am know to go to the one on Reynolds there atmosphere is what I normally expect. If that lady was not there the heavy atmosphere would be a lot less heavy and back to it's normal smooth welcoming feel. PS. I also gave it 4 weeks before I wrote a review to be sure it wasn't just me having a bad day but found more people with the same experience! One being my relative the others random regulars!! Hope this helps the store improve and prepare customers on what to expect when they walk in hopefully there experience is not so negative!
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