Liberty Savings Federal Credit Union
Client Reviews on Liberty Savings Federal Credit Union
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Lo que más me gusta es que es un Banco asegurado por la.NCUSIF.Haciendo una averiguación sobre los bancos,este es el más seguro, para guardar nuestro dinero.
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The lines are ridiculous the only good thing is the location but the services are trash thanks for the loan but why didnt my money transfer didnt go through they ruin my 4th of july holiday n why cant i talk to someone on the phone it keeps hanging up on me
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I was very unhappy with the service when transferring money from one account to another at the Journal Square location. I provided the teller with all the identification stating I was the owner of both accounts but she would not assist me with my own money being that one account was a custodial account. The acting manager that come over not only embarrassed me, but made me call my branch in front of her. Being that this was my 1 hr lunch break I had to go back to work. the next day I receive a call from that same manager the next day stating this how the branch does business explaining that she was still right, But the account belongs to me. Very unhappy customer with this location.
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Didn't say it was okay. It took the second rep to go above and beyond to assist me! HE made me feel better, Even though what I needed, he couldn't help with. Called after hours on a Saturday😖
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I've been with this bank for some years and today was my worst conversation I had with customer service. I had recently logged into my account so I know it wasnt a problem with my password and now a days everything is already there when you log into anything. This morning was different my account locked me out and I wasn't able to make it pass the security questions on my first attempt. I called Liberty and I'm telling the guy what happened and he literally cuts me off in the middle of what I was saying. I had to tell him to let me talk because your just assuming I put in the wrong password. I know it's early but sir this is still your job.
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At times they lock me out of my account without providing a reason for their action. Typically, it is done on a Saturday, after hours, leaving me no means of getting into contact with them. Since their automated system is non-functional due to the fact that it is the weekend.
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The worst bank in the world the service is the worst they take like two hours to serve you when there’s only three customers in the whole bank they are standing taking to each and laughing while they’re customers to deal with if they need documents they tell you every day different document day after day till you get bored don’t go there if this is the last bank on earth
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Always good service
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Liberty savings federal credit union is awesome
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If you’re headed here to make a deposit to another credit union through the network, call ahead of time. They haven’t been able to accept deposits to other credit unions for a month, and they don’t seem to be in a hurry to fix it.
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