Client Reviews on Lendmark Financial Services, LLC

    • 2.3
  • 11 Reviews

Most helpful positive review

0 people found the following review helpful

By Karen Randolph May 16, 2019

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Most helpful critical review

0 people found the following review helpful

By keyonta ross Jun 16, 2019

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Feedback:

Called for some basic information, talked to Michael, he was very short with answering questions, was not pleasant, not helpful (in my opinion) when you call places like this there are questions that need to be answered, who wants to feel like they are being a bother, I'm sure you would get something out of the deal when the loan goes through, shesh!!!! This profession I think customer service and patience is everything.

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These people are rude and lair's and unwilling to help you would not recommend these clowns!

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Not a good company to get a loan from 😔 poorly ran

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Great service , the staff was very helpful. I would highly recommend Lendmark!

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Horribly run company. Horribly disorganized. Don’t use this company! There’s been multiple payments I’ve sent that don’t clear by the due date so I call to find out what’s going on and they say they never received them then suddenly a couple hours later they call and say the just got them. Yeah right! You misplaced them or lost them! It also doesn’t help they send out their payment notices 1 week before they’re due. 1 week?! You have to be kidding me. That gives me 2 days to get it in the mail. So stupid. Not to mention I didn’t even receive my first payment notice on my loan so I had to call and make a payment over the phone because I knew I should’ve received but hadn’t. They’re a joke, don’t use this company.

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Jake is the man! Very friendly and polite, explains everything you need to know and walks you through you paperwork to help you understand everything. I was in a jam and he made exactly what I need happen for me:-)!!

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The guy Jake is a giant douche. I lied on the loan application and they never even investigated it to see if I actually had a job. This place is a hack and charges way too much interest.

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Pleasant, especially with Michael. He really understands customer service.

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Payed off Loan and was told 2 months later I had a unpaid Balance of 121.63. Not only did it put a ding of my credit but they refused to remove as I paid faithfully 10,300.00 on a personal loan very very unhappy .It's ridiculous

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During the holidays my family looked to settle two bad loans for an aging great grandmother. Mariner Financial on Security Blvd was polite, responsive and aided in a quick resolution. I highly recommend them. However, this branch of Lendmark did not bend, yield or show any compassion whatsover. To be in the customer service business, they did little to show any appreciation of their "customer" and their relationship skills are HORRIBLE. You might get approved quickly so they get you hooked -- but they treat you like a second class citizen after.Avoid this place on Baltimore National Pike like the plague.

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