Client Reviews on Legacy Bank

    • 3.3
  • 3 Reviews

Most helpful positive review

0 people found the following review helpful

By Melissa Shaw Feb 16, 2019

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Most helpful critical review

0 people found the following review helpful

By Vanessa Dane Oct 16, 2019

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Feedback:

I have been a Legacy Bank customer for about 7 years. I have always enjoyed going to the University Park and Main branch to do my banking. That being said, I do not like this location. 90% of the time the tubes for the drive up are ill equipped, there is never a greeting from the teller, and when I have to go inside the staff do not make me feel welcome (aside from the older woman). I will no longer do banking at this branch, I’d rather drive out of my way for efficiency and customer service.

Feedback:

Very rude.. The lady that didnt want to help was also dressed inappropriate for a bank. Another lady that worked there was helpful and nice.

Feedback:

Unbelievable service!!!! Over the last few months, we have worked tirelessly with Mitch to get a commercial loan. I have had many, many experiences with other banks and have to say that Mitch WAY exceeded our expectations. Not only was he always searching for the best ways to remain competitive, but he was also always available to help us with our analysis or any other questions we had. He was SO patient with us when other banks short or would get frustrated. I will go to great lengths to use him for any of our business needs in the future.

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