Leaders Financial Company
Client Reviews on Leaders Financial Company
Feedback:
Poor customer service rude staff no one answers the phone I would like to know who the president of this company is because i would like to file a complaint. I wanted to make a payment on my Car Note and no one seems to want to answer the phone. I got transferred to a numbered thats not even in existence anymore so AVIOD LEADERS FINANCIAL COMPANY AT ALL COST. ANDREA B. NJ
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Horrible costumer service, i would not recommend anyone to go with this company. If i could guve 0 stars, I would. The staff are extremely rude and uncooperative. Do yourself a favor and dodge a bullet, when i am done with them I will not be getting another loan with them.
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These people are so rude! They are very unprofessional. I'll be done with my payments in 6 months and I called to see if I can deferred my payments for 2 months, the person who answer the phone was very rude, the first thing he did was put me on hold. Instead of asking for my account # and then telling me if it was possible, he automatically told me no we do not deferred payments. Once I said excuse me? then he asked me for my account #. I've never being late with my payments and I just needed to postpone the payments for 2 months. When you can't accommodate your customer who has never missed a payment and has never being late it speaks volume about your business. I can't wait until I'm done with this place.
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Used them many moons ago. They are rude and lack a lot of respect for customers which is a turnoff. This place you need to keep your own records, because they may make a few mistakes you just have to be an advocate for yourself. Unfortunately they don't offer any incentives for returning customers which I wish I they did. But I personally paid my loan off early because I wasn't a fan of dealing with them at all. If you have no questions and just want to pay they are the ones for you but if you question things that's when all hell breaks loose with them. Ask them what the accrual based interest means they can't tell you? Which I found to be deplorable because that's how they calculate the interest. Essentially they front load their interest in like your early years so they get paid 1st so the remaining years of your loan you're only paying principle. Essentially to save money on any of their loans you have to pay it under a year and a half. But NO ONE could tell me that when asked to explain it. That's the ignorance you're dealing with. To me if your a loan person you should be able to explain that to your customers.
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This is the worst company ive done business with so far they are rude and they obviously dont know what customer service is i dont ever want to use them again and if i know someone else who is about to use them i will warn them before they start about the company
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avoid this company at all costs!
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The absolute most rudest people in my life they are crooks and liers the girls are so nasty to you and shout at you they should not be in business
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I’ve been with them for a year and have no complaints. Very pleasant to speak with. I would definitely use them again. 👍
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Kim should be employee of the year! She was able to help my company by sending out the paperwork ASAP. And for that we had a happy customer. Thanks Kim for all your help. E&M AUTO SALES INC
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These people are so rude and crooks. I paid off my auto loan and I get a letter in the mail saying I haven't paid and my account is delinquent. I call them to resolve the problem and they say you haven't paid. I said I have a confirmation number and that you need to look into this problem instead of just saying I didn't pay. So the rude man checked and found out that my load was paid off in full. I said exactly so why did I receive this letter and why you people are trying to defraud me. These people are terrible. I will never do business with them ever again.
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