Client Review on LBS Financial Credit Union

Feedback:

As a home owner here in Long Beach with excellent credit and over 20 years of job history in the same industry I am disappointed on the lack of service I experienced while exploring getting a home equity line of credit. The loan officer Sharon was extremely poor at communication during the process and showed a lack of concern for my needs. I applied at LBS hoping for a more hands-on experience as compared to the giant Banks like Chase or Wells Fargo. Sadly it was those very Banks who showed a interest in my situation and were willing to customize the loan according to what I needed and what they needed as well.