Client Review on LBS Financial Credit Union

Feedback:

Customer service is not great. My mom has been a client there for like 15 years and they still accuse her of ID fraud to this day. Example, If you need a set of documents they tell "oh you need your ID". Then you come back with it and they tell you to bring another document. They are underhanded with their treatment/service. I understand those who are by the book, but there's also a thing called 'know you clientele/regulars'. The tellers are trash. The desk people are nice.