Client Review on Lake Trust Credit Union

Feedback:

Lake Trust is the most disorganized bank on earth. Avoid them at all costs. They failed to apply my loan payment to my loan. I got a late notice. I called and asked them to apply the money from my account to the loan. Money that had been in the account for the payment for two weeks. Then, I get another late notice. I call them and they tell me that I refused to allow them to transfer the payment when I called. Really? Then why did I call you? They then wanted to argue with me instead of applying my payment yet again. I called back and the person I was speaking with hung up on me cause I yelled at him. Well, if you are that stupid, you should expect to be yelled at. So I had to call back and an intelligent person actually helped me and transferred my payment. I hope.