KOENIG EQUIPMENT, Inc.
Client Reviews on KOENIG EQUIPMENT, Inc.
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Very knowledgeable staff and a wide selection of equipment. Always busy so be prepared to wait for large purchases.
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The service department needs to be re managed. Customer service in this department is lacking.
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Took three times to get my chainsaw running properly . After second time in I found metal debris in clutch housing from previous repair, which according to another Stihl dealer could of caused the damage for the third repair . Showed service manager everything ,said he would take care of it. He didn't ,they charged me for every repair and I had to call every time to check on saw and it was still not clean from being repaired. Also took five chains I had sharpened there to another dealer to have resharpened .So much for the Stihl Gold MasterWrench level.
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MY father had terrible service and communication from Koenig in May 2018. Koenig has yet to contact him to resolve this matter.
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Friendly staff. Very helpful.
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Everyone at Koenig, Tipp City, are a pleasure to do business with!
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Great help and service
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Great service center experience
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Good helpful staff
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Good value and friendly service
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