Client Reviews on Kent JewelryLoan

    • 3.0
  • 38 Reviews

Most helpful positive review

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By Agustin Jimenez-Gomez Oct 16, 2019

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Most helpful critical review

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By Chris Selle Jun 16, 2019

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amazing and unbelievable customer service, 10/10 definitely coming here again soon!

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A dingy exterior (open doors to accommodate no AC) with an equally unkempt interior. You'll wait despite several employees seemingly doing nothing, and eventually you'll be confronted by one of several disheveled employees who will ask what you want for an item, and sequentially be told to go wherever you'll get that price for that item; you will not receive a quote. I realize there are tactics in this industry, but this location is only trying to exploit the desperate. Even if I end up selling my guns for less money, it won't be at this dump. Come here only if you like being gas lighted into giving your things away

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My girlfriend went here to get a loan on her PS4 games. She does not go to pawn shops often so she would be an easy target. She is also 6 months pregnant. She took 4 games and the guy gave her $20 total. 1 $20 dollar bill. HE MADE HER SIGN 4 LOAN TICKETS ONE FOR EACH GAME AND CHARGED HER 15 DOLLARS PER GAME $60 TO GET IT BACK!!!!!! ARE YOU KIDDING ME DO THE MATH THAT IS STEALING. IT WAS ONE TRANSACTION ALL GAMES WERE AS ONE HE DELIBERATLELY SNUCK THE OTHER THREE FORMS TO CHARGE HER EXTRA PROCESSING AND HANDLING AND STORAGE PER GAME!!!!!. SCAM ARTIST!!!!!DO NOT GO HERE TAKE YOUR BUSINESS SOMEWHERE ELSE.

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They are a decent pawn shop, they worked with me on prices a few times. They do, however, offer a bit less than other shops do. I have taken my xbox one to them a few times now, at first they told me they only do 30$ for them when cash america has always done 60$ for it. However, they did work with me and gave me 50$ instead. Which i took because i was coming the next day to get it back which i did. Overall pretty decent place. Maybe you will get a bit more for your items at cash america but they will work with you which i like.

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I will definitely be a repeat customer here. I came in today looking for home security in the way of a firearm. The fella who helped me is named John, and he was very helpful indeed. He was well informed and more than happy to answer all my questions. When he found out it was my first gun, he cut me a hell of a deal and even looked for ammo for the shotgun i bought to throw in for free. good selection, good customer service, and a good price. Id give more than 5 stars if i could.

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Just don't waste your time, soooo incompetent. The old lady needs to hang it up.

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John and all the staff is amazing thank you for helping me out while I am down. Megan Meyer

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Privately owned business. The owner is cool and helped me with several pawn loans. Recommend.

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Don't come here these people are very harassing towards customers this big guy was trying to come on to me I'm a guy?

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DON'T COME HERE! Counter people very disrespectful,I would not bring you things here they do not care about there jobs let alone the customers

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