Keesler Federal Credit Union Biloxi Branch
Client Reviews on Keesler Federal Credit Union Biloxi Branch
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The staff, Karen and Allie in particular are outstanding. They go above and beyond. Yes, there are long lines but that just speaks to their great service. The girls in the bacj5 have helped me with all kinds of matters. They're pleasant and again they too go above and beyond. Miss June is the big boss. But you'd never know it. She's available and approachable to customers. I love this branch and when I do finally move I will travel miles to continue to see this staff.
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2 cashiers and 17 people in line. Unacceptable. Like this every time.
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No on-line service. I had to call and get my information.
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It's always busy at this branch.
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Really needs some improvement . no daily balance alerts lines are long.. Don't care for ATMs either
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I got denied for an auto loan with an 850 credit score. How?
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TELL IT TO THE JUDGE WHEN MY ATTORNEY CALLS YOU IN TO COURT. YOU SEEM TO THINK YOU CAN DETERMINE ANYONES LIFE WITH A STATEMENT AS A FINANCIAL POLICE AGAINST INNOCENT PEOPLE. YOU ARE DEEMING PEOPLE CRIMINALS WHO ARE NOT CRIMINALS.In reply to your reply there was never any regard to the charity receiving the money I was sending. Your representatives automatic thought I was a fraud because I sent money to someone to send the money on for me. Your reps saw money in a large amount appear and deliberately labeled it with fraud. I never got a phone call. I asked to speak with a manager was denied. The money was for Christmas. The lady I sent the money to was totally legitimate and highly recommended. No one asked why. Then I got screened at my credit union as a fraud because your rep contacted my bank. That is fraud. There was a mistake made at my credit union that an international wire couldn't be sent. Everyone needs to start communicating and looking at all of the facts before anyone deems a sender or receiver as a fraud. Certain areas of the world and in the United States can carry fraudulent behavior but that doesn't mean everyone is a fraud. FIRST PART OF REVIEW I am not sure if this is the proper branch but this credit union is not there for their members or an associate of a member. I work with clients, investors and recipients around the world for various business duties. I have a legal business and follow all federal and state laws. This credit union insinuated different. i had to scream and call many times to talk with the fraud department and I gave them a piece of my mind. They targeted an area of the world as you don't want to send there it's a scam area. I HATE TO BREAK IT TO YOU EVERYWHERE HAS FRAUD NOT JUST ONE AREA. IT'S RIGHT HERE IN AMERICA. SO TO PENALIZE INNOCENT PEOPLE FOR WHERE THEY RESIDE IS WRONG. I filed a BBB complaint and requested an apology from this business to myself and to clarify their actions to my credit union. THE FEDERAL GOVT NEEDS TO STOP THIS TARGETING AREAS BY FINANCIAL INSTITUTIONS AND WIRE SERVICES THAT HURT INNOCENT PEOPLE. I HELP INNOCENT PEOPLE.
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Great service.
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Slowest bank service i have EVER endured...
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Member for over 10 years, I am having difficulty with a loan of theirs, and am asking for their help and all they can give is a blank answer of I’m sorry we’re not authorized to assist you. Terrible customer service, no respect for their long term members. Will be cancelling their service.
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