Client Reviews on Jefferson Bank

    • 3.9
  • 7 Reviews

Most helpful positive review

0 people found the following review helpful

By Mike Flowers Dec 16, 2018

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Most helpful critical review

0 people found the following review helpful

By Eddy Clemmons Oct 16, 2016

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Feedback:

The tellers are Very Personal and Friendly. The bank manager is fantastic. Easy to talk to loan officers too.

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My husband and I have lived in New Braunfels for 34 years and have dealt with many of the banks in this area, but we feel Jefferson Bank is #1. We are both business owners and we chose Jefferson because they are team players who want to see local businesses succeed. They have guided us through difficult processes and did so with absolute professionalism. We can count on them, hands down. Every single employee is friendly, caring, personable and efficient. If ever we had concerns or problems, the attention was immediate, decisive and favorable. We know we can trust them because they sincerely care. They have treated us with tremendous respect and courtesy, and we are extremely grateful. If you need an excellent bank that treats you like family, we highly recommend Jefferson Bank.

Feedback:

Highly recommend Jefferson Bank. I have lived in New Braunfels for over 30 years and I know this Bank is the real deal. Anyone would be extremely pleased with their service.

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Even though I no longer live in New Braunfels, I still bank with Jefferson Bank in New Braunfels. They offer the kind of personal customer service that the big banks are incapable of providing. Everyone knows my name and the customer service is always on point. No matter where I live, Jefferson will continue to be my bank!

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My wife and her dialadong were caught here

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Nothing but trouble with this bank and this branch in particular... And it's not even MY bank. Will seriously try to talk employer into changing banks. They have trouble moving money from one bank to another... In other words they can't do the one thing they are there to do. Worthless!

Feedback:

Customer Service #1? All the banks say it... Jefferson Bank follows through! Truly the friendliest bank I have ever walked into.

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