Client Reviews on Jax Federal Credit Union

    • 3.5
  • 12 Reviews

Most helpful positive review

0 people found the following review helpful

By Lee S Sep 19, 2019

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Most helpful critical review

0 people found the following review helpful

By Steven Oct 17, 2019

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The customer service from the tellers is abismal every time I have to come to this establishment. I’d suggest Chase Bank down the street.

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The financial service officer over there is very rude, very bad attitude and the worst customer service ever on mt first time there. Dont recommend this branch to anyone.

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Me and my family love the ladies that work hereby always friendly when we come in and never much of a wait

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BEST BANK EVER!!!!!!!!!!!!!!!!!!!!! LOVE ALL THE LADIES . VERY PERSONAL EXPERIENCE .

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I love the fact every time I walk in everyone is friendly and personal like family.

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Convenient location

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ATM consistently eats/steals your cash, then the employees give you the run around about who you have to call/inform to try to get your money back. And because it’s cash, they say they aren’t responsible for the loss even if you have the receipt that says the atm ate your cash. Worst bank I’ve ever dealt with.

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Always friendly and helpful

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Always a super friendly experience. World class customer service. Best staff ever!

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Have been dealing with this location for over fifteen years and have ALWAYS had excellent service. The tellers are friendly and even know me by name. Couldn't ask for a better bank.

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