Client Review on Iowa Student Loan

Feedback:

We've literally paid more than $150,000 to ISL. Have watched our daughter's loan interest rates rise since Trump took office. Tried to consolidate and get a better overall rate. Jumped through hoops. Each of us (our daughter and my husband and I) has FICO 8 scores of more than 815. They use FICO 4 to rate and so they tell us we can't get better rates. I feel so abused by these people. We've never defaulted, we're trying to pay off faster and get DONE with these f-ers. They'd rather steal more money. You'd think they'd try to work with us. NOPE. Over them. It sucks eggs. I literally hate this company.Just got off the phone with Dan the customer service manager. That's 12 minutes of my life I'll never get back. There is absolutely NO CONSIDERATION given to being a good "customer" of ISL. My rating of one star stands strong.