Intrust Card Center
Client Reviews on Intrust Card Center
Feedback:
Multiple errors with fraud system, serious competency issue. Fraud alerts for purchases AFTER reservations made in another city for several nights. REALLY?? When you KNOW I’m staying there. This has happened MANY times. Even in my OWN TOWN. #UpYourGame
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It’s very unfortunate how bad of a bank Intrust has become. They held a payroll check I received because of the dollar amount - it was a bonus check that was a physical check instead of an auto-deposit. I’ve had an account there since 2010 so I’m not a new customer. My advice to anyone looking for a new bank is keep looking.
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Large bank but hasn't made sure that there website is available from the latest mobile devices!
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Granted all I needed was a Foreign Currency exchange, I still thoroughly was pleased with my visit. Christine Smith was so welcoming and engaged in friendly conversation while also getting my exchange done quickly and effectively. I don't have an account with Intrust Bank, but they didn't punish me or drop fees on me. Just kind, professional business.
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I've banked at Intrust for 13 years and have never been anywhere else. The customer service has always been extremely on-point, and their locations are more conveniently located than any other bank in Wichita. Face it, you'll never find absolutely perfect service at any bank, but Intrust comes close!
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The deafening bell that rings when cars exit the parking garage sometimes breaks and rings non-stop all throughout the night. There are people trying to sleep in the apartment across the street.
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The service was fast and hassle free!!! There were no problems, five stars!!!
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Been banking with them since 1996, in the past 6 - 8 years it seems like every 6 months they try a new product on me with fees that I did not request and I have to call and get things back to the way they were (no fees). The latest one is they pushed me to go mobile and online banking, so as not to use humans at the brick and mortar facilities, so I do that but then they want "convenience" fees. I don't need this static. Time to find a Credit Union.
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Super upscale building
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Nice building. Lots of food choices in the concourse area
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