Client Review on InstaMed

Feedback:

52 minutes on the phone, trying to work out an issue. It is apparent that the customer service agent is very confident, insists that you do what he tells you. Only to have you enter a lot of data to get stuck. He puts you on hold, returns and ask that you do something different. Again stuck. he puts you on hold again, returns and ask that you do something still a little different. Again stuck. Each time, while his voice is calm, the commands are getting more firm, definitive, only one way to do. Finally, it is definitively not going to work. And something has been to be deleted. And he ask that you try again. When? Just try in a week. Would you reach out with a phone call or an email. The answer is simple -- NO. Insta-med? Really? Med? There is no med in Insta-med. Insta? There is certain no Insta either.