Illetschkos Meats and Smokehouse
Client Review on Illetschkos Meats and Smokehouse
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I HAVE BEEN IN THE SHOP SEVERAL TIMES OVER THE YEARS. THIS TIME WAS DIFFERENT. THE INSIDE WAS QUITE COOL IN TEMPERATURE. IT WAS DIMLY LIT. THE SHELVES AND CASES WERE SPARSELY STOCKED. IT WAS ALMOST LIKE THEY HAD SO FEW CUSTOMERS THEY COULD HARDLY AFFORD TO KEEP PRODUCT ON THE SHELVES. IT ACTUALLY WAS SOMEWHAT DEPRESSING. I DROPPED OFF A DEER AND HAS TOLD THAT IT WOULD BE READY IN A WEEK AND THEY WOULD GET A HOLD OF ME. I ASKED TO HAVE IT CAPED OUT AS I WANTED A HEAD MOUNT. THE GUY BEHIND THE COUNTER SAID IT WOULD BE AN EXTRA 40 DOLLARS FOR THIS. THERE WERE SEVERAL SIGNS POSTED AROUND THE SHOP THAT SAID CAPING WAS 30 BUCKS. I POINTED THIS OUT AND HE SAID, "THOSE SIGNS ARE OLD"! I SUGGESTED THEY PUT UP SIGNS WITH THE CORRECT PRICE. AFTER ALL, THEY WERE JUST SINGLE SHEETS OF PAPER PRINTED OFF A HOME COMPUTER. A WEEK WENT BY AND I HADN'T HEARD ANYTHING. I TRIED CALLING FOR TWO DAYS AND KEPT GETTING A BUSY SIGNAL. FINALLY I GOT THROUGH AND LEFT A VOICEMAIL. THEY DIDN'T RETURN MY CALL, SO I DROVE DOWN AND INQUIRED. THIS WAS NOW NINE DAYS AFTER I DROPPED IT OFF. THE GIRL BEHIND THE COUNTER SAID THAT THE VM WAS FULL AND SHE JUST CLEARED IT. MY CAPE AND HEAD WERE READY, BUT THE DEER HADN'T BEEN BUTCHERED YET IS WHAT THEY TOLD ME. I ASKED IF THEY WOULD PLEASE CALL ME WHEN IT WAS READY. ANOTHER WEEK WENT BY AND I HADN'T HEARD ANYTHING. AGAIN I CALLED AND LEFT A VM. NO CALL BACK. THE NEXT DAY I DROVE DOWN AND ASKED A BOUT MY DEER. IT HAD BEEN 2 1/2 WEEKS SINCE I DROPPED IT OFF.SHE WENT AND STARTED LOOKING THROUGH PAPERWORK. AFTER 10 MINUTES OF WAITING I ASKED WHAT THE PROBLEM WAS. FINALLY ANOTHER GUY CAME OUT OF THE FREEZER WITH A BOX OF STEAKS AND A BOX OF TRIM. THE WEIGHTS WERE WRITTEN ON THE BOX AND IT WAS JUST OVER 50 LBS. I HAVE BUTCHERED MY OWN DEER AND HAD THEM BUTCHERED AT OTHER PLACES AND HAVE A PRETTY GOOD IDEA HOW MUCH MEAT I SHOULD GET BACK. THIS DEER WEIGHED 205 LBS DRESSED OUT. I ASKED WHERE THE REST OF THE MEAT WAS AND HE TOLD ME THAT YOU HAVE 60% WASTE WHEN CLEANING A DEER. IF THAT WAS TRUE I SHOULD HAVE HAD 80 LBS, NOT 50! i WAS ARGUING WITH THE GUY ABOUT THIS AND HE SAID WE DIDN'T CHARGE YOU FOR THE CAPE. AS IF THIS WAS MAKING UP FOR THE SLOPPY BUTCHERING. I SAID YES YOU DID, I PAID 100 DOLLARS TO BUTCHER THE DEER AND PAID YOU FOR THE CAPE WHEN I PICKED IT UP LAST WEEK.BOTTOM LINE, ILLESTCHKO'S HAS TERRIBLE CUSTOMER SERVICE AND I WON'T BE GOING BACK TO THEM..... EVER!
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