Client Review on iATS, LLC

Feedback:

Fool me once, shame on you. Fool me twice, shame on me.... I got screwed the first time around with First American Payment Systems using Eliot Management Group in Salt Lake City, UT. They promised all sorts of savings. In reality, I spent 50% more than I would have using PayPal to process all my cards! After I cancelled the account, I kept getting charged for some time and it took months to get resolved!The second time I gave this company a chance was using Equity Holdings in Salt Lake City, UT (DBA: Go Simple Pay, Shield Payments, etc). Whatever the name these guys chose, Todd Velis and Bob Stubbs were NO HELP at resolving issues they created. They promised a better experience this time around with First American and proceeded to sign me up for it. They signed me up for website and in-person transactions which apparently means two separate accounts and twice the charges. After some delays on my part and theirs to finish integration, I found out I couldn't even use First American with my eCommerce platform! Again I had to deal with cancellation getting dragged out and my money still being taken. This time around I spent $740 on a product I never got to use.This would be a 0 star review for First American Payment Systems, if possible. In my experience, the third party companies selling First American Payment Systems' products are just as much crooks...Never again.

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