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Last Updated May 1, 2025

Client Review on Hudson's Bay Company
Feedback:
I've been shopping at the Bay for approximately 30 ish years. The recent changes to the shoe department are disappointing (actually the whole store, I hate to say, is disappointing). The clothing sales floor is very unorganized, you have to dig around to hopefully find clothes that you may like. Things are here there and everywhere, summer clothes mixed with winter, and clothes look like they've been on the racks since 1990. The shoe department recently turned into a "Payless" style department, you have to be six feet tall to see the new way they've displayed their items (which are also unorganized) runners with heels, boots with flats... If you're in a wheel chair, I can only imagine how difficult it will be to get an idea of what you're looking at, and what you're looking for. Like I said, the shoes are displayed so high up on the shelf, that only a giraffe would feel comfortable browsing the department. I love the Bay, as I've been shopping here since I was a child, but hopefully they step up their game, or they'll be in the same boat as Sears. :(
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