Client Reviews on Honor Finance
Feedback:
If I could give -5 stars I would, these people are the laziest good for nothing lier's, always have an attitude when you tell them they messed up something they were supposed to do and they didn't do. I will never never recommend them to anyone.
Feedback:
Terrible company, poor customer service, I cannot understand most Representatives, fee for making payments. I'm grateful they helped me get financed but I quickly refinanced. No help... Stay clear if you can! Less than 1 star....
Feedback:
Very unprofessional company...... staff is very rude and disrespectful 💯will never do business with them again
Feedback:
So far my experience has been good. >My experience with customer service was fine. There was alot of verification, your job, pay, address, bill w/ your name on it etc. I did a phone interview, kinda like a welcome and confirm your loan details, payments and see if you have additional questions.>My monthly payment is auto debited to avoid late fees & to avoid online payment fee. >I had a 436 credit score, they worked with me and I did not need a cosigner :) . APR (24.95%) is high and based on your credit. Score went up some after loan was added to my credit report. I feel no matter what company you go thru, high APR is a given if your credit is not so great. You're not necessarily able to choose which bank to work with. They choose you and you determine whether to accept or deny.>Total amount to pay is way more than car is worth, of course, but that's the price you pay based on your past mistakes and credit worthiness. Just have to work to improve over time. >It's been almost a year, all on time payments, will check for possible refinance. Doesn't hurt to ask. I've had no reason to call, so not much additional feedback on customer service. Will update later on if any changes or nonsense occurs.
Feedback:
By far the worst people to do ANY financial business with!!! I still can’t believe the way they operate!! How is it that I’ve paid each of my 33 payments each month, no late fees, and they are saying I owe them and additional $500 for reasons they can’t even explain to me. I called to pay to off my account and was told I couldn’t be cause I owed additional financing charges? How? I was told he didn’t know by the person on the phone! So technically they are illegally holding my title for paid for merchandise because they want more money than my contract stipulates! Please ask for ANY other finance company if you have ANY other options! Where is my *** Title???
Feedback:
I’ve been with this company 5 months and their TERRIBLE. The only person helped me was Desmond he’s an executive and Matthew he’s higher up too. Other than them no one. I feel I’m being ripped of my car note is $292.37 add that up to 5 months that’s only $1,461 I calculated all my payments up online in my payment history it’s saying I’ve already paid $2200 I have been late a few times but late fees are on $15 a month where does a extra $800 come from? I’ll hire a lawyer FAST i don’t care if I don’t get any money out of it they won’t get away with just taking somebody money that’s for sure!!!! I’m asking for all my records to be released to me for late payment and payment history. The dealership where I got my car they won’t even give me my regular license plate! I’ve been riding on and expire temp sense December
Feedback:
i have a loan through them high interest due to lower credit score love my vehicle they work with you on late payments they racist but who cares everyone is these days I found when I have an issue that seems to be because I am black I can ask for a different person and usually this solves the problem I deal with racism in Walmart don't stop me from shopping there so i guess to each its own truth be told if you have lower credit you will have high interest the customer service can be poor because of color but interest rates are based on your financial situation the banks don't know your black just your credit score
Feedback:
I had the worst experience with this company. The manager was very rude and disrespectful. She made it sound like it was my fault that they owed me money. I kept getting told different things, being lied to and given the run around. Took a month for them to send me a check that was sitting there for 2 weeks almost. Please don't do business with them.
Feedback:
They gave us a loan for a high mileage 2013 vehicle. Wouldn't settle for the same car 2012 with a lot less miles. Didn't like that or understand why. Our credit is in need of help so we took the 2013 with a large APR for 48 months bringing our pymnt to around 340. Sucks but it has helped our credit and they have been reasonable with a couples pymnt that were late. Even though we got a crummy deal, we are thankful for the offer. They didn't have to accept us and the positive communications hence the 3 stars. We want to try and refinance soon so we will see how that goes.
Feedback:
FOR DESMOND OR MATTHEW (supposedly the higher up people at this company) I’ve never done business with this company ever or had any type of auto loan yet they are inquiring on my credit which is effecting my score. Sham, and none of the phone numbers listed work nor can you talk to a real person. Reporting to the BBB. Just updating my review to reflect the fact that whatever girl I spoke to at this company hung up on me after I requested more information. Real professional, good luck to anyone working with this company. ALSO, this company has no record of my name nor my SSN so it's interesting to me how they're checking my credit???!?! No wonder you're now out of business.
Email Us
Our team would love to communicate with you and generally responds within 24 hours.
Our Partners
become a partner
