Honor Credit Union - Dowagiac Branch
Client Reviews on Honor Credit Union - Dowagiac Branch
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They have upped their customer service a great deal. Although I still feel they could be more “knowing of policies”, and they do still need work in the friendly department.
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LOVE THIS CREDIT UNION!! EVERYONE IS SO FRIENDLY!
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Before I started using a local credit union, I really had no appreciation for the value-added service they provide over a large bank. I go to two different branches of Honor and both are top notch. They will always be my first choice for loans and where I will do my regular banking.
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I have been with honor almost 4 years now, i have always paid back everything i have had with honor ! i go to go get a secured card. i was told i was approved.. but i didnt have the money at the time that they requested.. i just reapplied now that i have the money .. i get told that boths apps got denied and that i was lied to the first time ... plus they are basing their decision on somthing that happened 7 years ago !!! mind you i have a car payment that i have not been a day late or anything but 7 years ago is what they want to base it on ! thats absurd !!! way to go on loosing a customer ! you can go to 3 different branches and get told 3 different things !!! im mind blown for one that you can go to a place that you have faithfully paid too and they go ok great you havent made one late payment on your car .. Oh wait you have things 7 years ago.. Yea nope cant get ya approved ? Do you not understand that 7 years ago was a lomg time ago ??? Seriously ?? Thats fine i will take my buisness other places ! Honor credit union is a joke !!!!
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i Have edited my earlier review because they have made great strides in their customer service. One lady even knows me by name ☺️ I love her. (But there is still a slightly rude worker I won’t name names) I haven’t given 5 stars because the lobby could be more child friendly for the stay at home moms and it could use a public bathroom. Although while I was very pregnant they let me use the personal one thank goodness. Keep up the great work I keep coming back for more. First it was a checking account, then we refinanced our truck, next will be a credit line and home loan ❤️Update on the home loan. Don’t let them talk you into running your credit if you’ve ever had a bankruptcy! Doesn’t matter how much you make or how good your credit is or if your bankruptcy was half a decade ago! It might only be 3 points it lowered our score but it takes 2 years to get that hard inquiry off . I’m not happy about this
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The staff at this location is very friendly. However, I am giving this branch a 4 out of 5 due to the time it takes to process my transactions.
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Never had an issue with this location. The staff is always friendly and helpful!
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