Client Reviews on Homer Fish Processing

    • 2.9
  • 20 Reviews

Most helpful positive review

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By Teresa Hurley Dec 17, 2018

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Most helpful critical review

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By Dani Nelson Oct 03, 2019

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Feedback:

The whole idea to have the fish picked up from dock and shipped is awesome. However, the execution is a different matter as significant fish was not shipped. I had to speak several times with the owner and got involved the fishing captain from charter to square the missing good lbs of halibut. Furthermore you get charged 3 lbs shipping as they use ice packs which other processors don't do. At the end, the owner shipped the missing lbs which I appreciated ... however, it was an experience which I don't recomend as you go in Alaska to enjoy the experience not dealing with non sense. Based on this experience I learned the other processor in town is not good either.

Feedback:

I will never use this place again and have advised everyone that I know the same. We recently returned from a successful offshore charter out of Homer. When we got our fish back home, packaged and shipped to us, we were short almost all of our halibut. We caught well over 80lbs of Halibut but for whatever reason only received less than 12 lbs of meat from those fish. Be aware this place is not honest!!! There is no telling how many clients they have screwed out of their catch as they take the fish from the dock and haul it to their processing plant for you. We were pleased with the process and the idea but very disappointed with the final results.

Feedback:

Fair pricing. Packed and boxed very well! Best processor in Homer!

Feedback:

Cleanliness prideful processing docks

Feedback:

The manager was extremely nice and helped us figure out the best way to ship our fish that worked with when we would be flying back home.

Feedback:

Wish I would have read the reviews before using this company. For the amount of fish we caught, we DEFINITELY didn't get all of our fish shipped to us. The cheeks from our halibut weren't included. Most of our fish weren't vacuum sealed correctly, so they're already starting to get freezer burn. We went fishing the end of August... such a WASTE of money and will never use them again. I wouldn't recommend them to anyone!! My brother and his wife used them the day after we did and had the same experience.

Feedback:

This company came highly recommended. We drove all the way back to Anchorage to figure out they did not give us all of the salmon we had. Called and Husband spoke with owner's and the outcome was: There is a video they are sending to confirm what they did in cutting the fish. He was kind and apologized. However, I still don't see how a video of cutting our fish explains the absence of our fish. Still bummed of this outcome. It was an expense we felt we got shorted on with no peace offering.

Feedback:

Came and picked up at the docks, kinda implying the price of processing was included with our charter. Turned out that wasn't the case, but I should have done my research. They said they would call but the call never came. I didn't know when the fish would be ready. All different sized pieces in the bags together, really disorganized. It took about 20 minutes to pick up 10 pounds of fish. Would recommend coal point instead.

Feedback:

HFP has done great work for me for the last 5 years running. This was a disappointing 6th trip. Packing out took an hour and 20minFish thawed in 30 hours of travelMy group brought in just over 454lbs of fillets, great year fishing. But HFP took an hour and 20 min to pack us out Saturday morning 7/27/19. I had advised the guy who picked up the fish daily at the slips how to package it and when we would be there to pick it up. Upon arrival they advised it hadnt been packed out yet, and that they had called the day before to ensure us as well as other groups would be picking up before they packed and that no one answered or returned calls, this call never came to me. To make matter worse we had them pick it in 47lb cooler boxes like normal. All 10 boxes were partially to significantly thawing when we arrived home 30 hours later.

Feedback:

We came back from our Halibut fishing tour and the processing company was waiting for our boat but didn’t look very official. They just took our fish from us and told us to come find them when we wanted to tell them our shipping address. We asked to weigh our fish before we gave them to the company but they said they would do it later. When we went into their store a few minutes later to tell them where to send our fish, they were missing half of our fish. When we asked where our missing fish were, they responded aggressively and yelled at us. It took 3 hours before we found our missing fish. Do not use this company. Other people have had this same issue.

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