Client Reviews on Home Loans Assist

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    • 4.4
  • 93 Reviews

Most helpful positive review

0 people found the following review helpful

By Brutus Najera Jan 16, 2019

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Most helpful critical review

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By Nily Bonnet Jan 16, 2019

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Feedback:

This place is a joke, if I could give no stars I would. Waste of time and money. Tell you things will be fixed and then go back on their word when questioned on it. I signed up in February and the guy told me it should be fixed in 3 months. When I called in July to cancel they were “hopeful” it would really be fixed by October. Still nothing and they ALWAYS argue with me about it. They were only able to get 2 medical marks removed, which are the easiest and I paid them as much as the medical bills were so essentially it was completely pointless. I have always had to wait 15-30 minutes when I initially call to speak to a live person. Their excuse was “they have a lot of customers” well so does AT&T, Chase, literally any other company you can think of and I have never had to wait over 10 minutes to talk to a real person. I’m telling the person that recommended me this service that it is a joke and people can completely do the things they are paying this company for themselves.

Feedback:

Alexis Valdez always gives me exceptional service! Answers the hard questions and I can always reach out via phone or email and get assistance right away. Keep it up!

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Thank you Cheryl for your knowledge and taking the time to explain things to me. Very much recommend this company. Quick and very helpful

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Megan at home loan assist was very helpful and answered all questions I had about my credit, how to maintain my credit and what they are doing for my credit. I would highly recommend home loan assist to anyone. My credit has gone up tremendously since I have been with them!!!

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Thanks to Clark Bowers at HLA I am feeling better about my decision to allow the company to help me build my credit!

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So I was not happy with the results a lady there gave me and I didn't think this was working after talking to Marc, he explained the aggressive approach they take at repair and I continued my service. S/o Marc for the good convo

Feedback:

Hugh was very helpful today. I’ve gotten him before and he is very informative. This company has helped me tremendously. I have Recomended others and will continue to do so.

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Thank you a ton Megan! Even though I had tons of questions she remained pleasant and calm. She didn’t make me feel ashamed and was super knowledgeable about my next credit move. She gave me a lot of tips too that could help me out in the long and short run! Thank you again for the teachings and suggestions!

Feedback:

Hugh McDougal is wonderful. Take the time to over everything and every step.

Feedback:

Great and reliable service. I send my clients here for help. Quick response times and will help get you back on track. Thank you Joshua, Ashley Crowley, and many others whom I have spoken with over the last year for helping me and clients.

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