Client Reviews on Hilton Worldwide Holdings, Inc

    • 4.0
  • 69 Reviews

Most helpful positive review

0 people found the following review helpful

By Sean Mulligan Jan 01, 1970

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Most helpful critical review

0 people found the following review helpful

By L JB Jan 01, 1970

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Feedback:

Off site parking a pain and $45.00 per night. During my stay the rooftop bar was closed due to renovations. They failed to mention this during booking. Do not touch the mini fridge to even look at the variety of items because if you accidentally move an item it will NOT allow you to return it to its place. Therefore incurring an $8.00 fee for a 4oz. can of cashews. Alot of the 2 bedroom rooms have NO view, literally a brick wall.

Feedback:

Great hotel and reasonably priced. The folks at the front desk were really helpful with navigating the subway. Great location too 26th Street and 7th Avenue...

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Convenient Chelsea location. Clean rooms, NY sized. Restaurant/bar temporarily closed until January 2020, but plenty of food options in the area.

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I checked into the hotel very recently. The hotel is in a great location. there are many restaurants around.

Feedback:

I had a fabulous stay at the Hilton New York Fashion District hotel! My room was very clean, comfortable, and cozy. The front desk staff demonstrated excellent customer service; were very friendly. The location of the hotel is perfect: Lots of shops and restaurants, and close to various subway stations (to name a few). I will definitely be booking this hotel again!

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Great location to stay when visiting NYC!

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Legitimately the worst Hilton experience I’ve ever had and I say that as a Hilton Honors menu. I’m switching to Hyatt or Marriott following my stay. First off, we were told a DAY before our stay that the rooftop accommodations were closed for reservations which was a huge reason we booked it. We were outside the cancellation window at this point, and we did try to cancel. Then when we got there, the room was incredibly small and the air conditioning didn’t work. Rather than offer us a different room, they sent someone to barely fix the AC and the room remained around 77 degrees. $1,000 after tax and fees for 3 nights in this hostel? No thank you.

Feedback:

Great experience.

Feedback:

(Translated by Google) Great location. Annoying you have no small refrigerator or ice machines(Original)מיקום מעולה.מעצבן שבחרתם אין מקרר קטן או מכונות קרח

Feedback:

The hotel is dating. A lot of the furniture is damaged and the hotel generally shows its age. The rooms are some of the smallest I have seen - even in NyC. The size can be okay for a solo traveller but any more and it gets problematic. Had …Read more on TripAdvisor

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