Client Review on Heart O Texas Federal Credit Union

Feedback:

Not customer friendly. If you have an authorized auto pay with your card and direct deposit prepare for disappointment. You won't get paid if your deposit lands on a holiday or weekend. If it does and you have an autopay, prepare for overdraft charges even if you haven't gotten paid. They won't refund the fees either. Also if you elect to not have courtesy pay, the payment won't go through BUT you will still be charged overdraft fees. If you get irritated or a smidge loud in the lobby, the loan manager will promptly shut her door. I'm done with dealing with this terrible excuse for a credit union. Sorry I live paycheck to paycheck but I shouldn't be treated like I haven't banked there for over 3 years.