Client Reviews on HAPO Community Credit Union

    • 3.5
  • 18 Reviews

Most helpful positive review

0 people found the following review helpful

By kim rotter Oct 16, 2019

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Most helpful critical review

0 people found the following review helpful

By shane nakonieczny Jul 16, 2019

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I've never had any problems with HAPO over the 15 year's I banked with them. Always great service.

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I have been a Hapo Member since 2008 and have always had an excellent experience with them. Their staff is always eager to help me with my banking needs and they are always friendly. I have had several car loans through Hapo and they always have the lowest interest rates. I would recommend Hapo to anyone who is looking for a credit union that cares about it's members and the community.

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I can't say enough good things about this credit union they took a chance on me after a very difficult time Hugo was awesome I set everything up on line and went in and he was fast efficient and very friendly thank you for helping me get my life back in order I am very grateful

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Best Credit Union have down

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Worst ever customer service is horrible. I took a loan out with these guys and they are a total FRAUD. Frivolous fees and charges that add up to be thousands of dollars all over a $6,000 dollar loan. WARNING to anyone getting a loan from these people will be a huge mistake. DON'T DO IT YOU WILL REGRET IT.

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Like any bank heartless. Was homeless three months so all my money went to moving costs all my bank fees were the cost of the payments not a single one waived. Well I have a house again but no mercy from these guys.

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I really want to take the time to say how truly happy I have been with HAPO. Moving out of the state I still bank with HAPO because of the reliability, attention to detail, and care this bank provides to its clients. Anytime I have had issues, every teller I speak to is there to help me and make sure everything is right again. Not once have I been on the phone with a teller who didn't sound like they wanted to be there. I recently had fraudulent charges made on my account and they were able to start the process of getting my funds back into my account the day of. Hanna, the teller who was helping me, was amazing. She hopped on the phone with the Fraud Department and got the ball rolling immediately, she kept updated with their process throughout the day and was very reassuring about the whole situation. I just can't say enough how pleased I am with HAPO and the staff. Thank you so much.

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There alright but there pretty gay dude. They take 3 days off for every little holiday. I bet they even take flag day off. It's not like there job is hard but yet working more than 10 hours a week is to much for them.

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Friendly service

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Don't get an auto loan from these crooks, I changed insurance companies and forgot to report it in time and it cost me $1000.00 for insurance they bought for me that I did not need.

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