Guthrie Federal Credit Union
Client Reviews on Guthrie Federal Credit Union
Feedback:
I opened my account about a year ago and since the very first day I had nothing but problems I was on my fiance's account at first went to open my account after I took my name off hit like 2minuts later they ask if I had a account I seid I just took my name off my fiance's account .. ok you can't open a account unless you have a account .. um whatever then the women ask if I know someone who Banks thair yes my fience I just seid that then after 45 mins of BS I get a account open but sense the people that work thair are so rude ... So I'll be closing my account and going to a different bank tomorrow
Feedback:
Just terrible rotten people that do not care about their members or the employees of the companies that use their credit union
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Bad attitudes, terrible people to deal with, why are they in business?
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Very nice environment.
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Had a serious issue with not being able to log into the bill pay. Went to the bank and Liz was able to solve the issue within the day. I was very impressed that the problem was dealt with so professional. Thank you
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They gave me a 10 dollar surcharge for exchanging money to big bills, or for using the coin machine as a member yet never told me they were doing so. Not like I can expect anything less from the Guthrie. All they do is Rob you of your time, money, and life.
Feedback:
My phone number was up to date, but when my address changed they charged my account. They called once after charging me. Looking for a convenient way to make a payment? Better remember to call them! They have nothing setup. You need to have money in your account there to make a payment on a car or credit card. The technology of a low quality credit union and the ruthless rigidity of a global-bank.
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