Client Review on Gulf Coast Comm FCU

Feedback:

If you’re a literal child and want a job, apply within. Loan officer Gino could not help me with what I needed due to a past due balance on my account, which I understand. I’m sure part of his job includes customer service, so I’m wondering why I was screamed at over the phone? Then he proceeded to call me a liar, which apparently I was “lying” about something I had never even said as it was almost completely off topic. As I was trying to ask him questions about how I go about getting a replacement title, he dodged my questions and said he “didn’t understand” or “didn’t know what I was talking about” all while steadily interrupting me. This is not the first negative experience I’ve had with him, he has threatened my mother as well. He continued to call my work after I told him that the line is for business and not personal phone calls and asked him to stop calling my job. He slid a notice of debt underneath the front door of a house that I no longer lived at. I guess if I want a job where I can do whatever the hell I want, I know where to go.I also find it comical that they don’t allow visitor posts or reviews on their Facebook page. But once you come to Google you see why.