Client Reviews on Grow Financial Federal Credit Union: Lexington Store

    • 3.1
  • 10 Reviews

Most helpful positive review

0 people found the following review helpful

By SHEILA BUTLER Oct 17, 2019

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Most helpful critical review

0 people found the following review helpful

By LemonKade lemons Oct 17, 2019

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Feedback:

Why did I call about fraudulent transaction that was being processed Told me I would get a call back and you all didn't stop it before I went through! What is wrong with you people

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The people in the bank lie. I called service...nothing but lip..I am closing large account tomorrow. New age banking...place is a joke.

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Excellent staff...courteous, friendly, knowledgeable!

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Poor! I made a cash ATM deposit some of the money got jammed. I went directly into the branch and explained and she said it would be corrected that afternoon when the machine was serviced. Well she call me later saying that others behind me could have had the same problem "like they wouldn't have reported it". So because I referenced the ATM as the "damn machine " the teller has accused me of verbal abuse and refused to talk to me. So the manager was to review the cameras and call me back a week ago! When I call their number it rings me to Tampa Florida. Funny I thought federal law demands they account for every penny. This was not a large amount of money nor am I starving without it , but its mine not Grows! And what it I really needed it? What would I do? I guess tell my debtors I'm waiting on Grow. Closing account today

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Been a customer for over 5 years. Not once have I deposited an unacceptable check, and yet they still withhold my new job paychecks for up to 4 or 5 days. Seriously considering canceling my account

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Very knowledgeable and friendly staff always there to answer any questions

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Ben Fuller and his team at Grow Financial in Lexington, SC provide excellent customer service, outstanding loan programs and the most progressive experience I've ever seen inside any bank or credit union. If you've never been inside one of their branches you owe it to yourself to check them out!

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Credit Union Heaven!I have been with banks and credit unions since '96 and this is the first one that has everything I have asked... well I take that back, they do MORE than what I ask. From better loan rates to automated deposits. All my boys have Kids Club accounts and LOVE going in and depositing $10 to get a toy!

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the drive thru is an actual person. Thank you thank you thank you

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Literally the worst kind of people. Their customer service reps lie, and try to blame things on everyone else.

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