Client Reviews on Grow Financial Federal Credit Union: Gulf to Bay Store

    • 3.6
  • 20 Reviews

Most helpful positive review

0 people found the following review helpful

By Emma Oct 16, 2019

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Most helpful critical review

0 people found the following review helpful

By Jay Jay White Jan 16, 2019

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Feedback:

My boyfriend and I recently opened an account here and were given excellent service. They gave us tips to grow our credit, and got us approved for a credit card and a loan to start building our credit. Months ago we tried banking with Regions (we visited more than one branch location) .. they couldn’t get us a credit card, and tried saying they “couldn’t find” the money he deposited when he opened his account. That place was a mess, and absolutely no comparison to the care and expertise we received from Nene at Grow Financial. Thanks again.

Feedback:

My husband and I have only had great experiences here. Today, I feel it’s necessary to leave a review because I called them 5 minutes before close and requested a card to be printed. I lost track of time and was that jerk who asked a place to do something quickly for them, right before closing, and they had my card printed within 10 minutes. I ran in gave them my credentials, waited one minute and was all done! Thank you!!!

Feedback:

After my card was compromised, I went into this branch specifically. Phynedra was wonderful!!! I truly cannot say enough good things about her. She made a very stressful situation an actual positive experience. She was so kind, and engaging, definitely an asset to this company. I love Grow, and the way they handled my situation...I'll bank with them for life!

Feedback:

Weird snarky teller...Im a business customer with fair amount of money there but they sent me to Amscot. The setup sux. I would never go to this branch again

Feedback:

Hands down the best option if you're looking for a financial institution to help rebuild your credit. Lower fees and interest, better rates on secured cards/loans, MUCH easier new account process, and in the end...an actually usable checking account.

Feedback:

Service is friendly and quick at this location. Their as atm's are high tech, they take in cash and checks without having to worry about envelopes. They have more locations than some other credit unions. I was also able to add a Christmas club account online. Christmas club option is great it's a way to pile up Money that you can collect at the end of the year. Alot of banks have eliminated this option. It's a fantastic savings device.

Feedback:

I really like Grow Financial. Always friendly and helpful.

Feedback:

After being a customer with Grow Financial for almost 16 years I called to ask if they could notarize some documents for me involving a mortgage on a property in another state and was told because I didn't get the mortgage from them they would not notarize the papers!!!! PS They couldn't compete or even come close with the other mortgage company!!! I am livid, will be moving on to Navy Federal soon!!!!!!!!!!

Feedback:

Always have the best banking experience at this store. The downtown Tampa store is a walking distance from my job but I prefer to drive here. Didn’t know banking can be fun. Ask for Nene...she’s amazing.

Feedback:

Friendly helpful staff.

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