Grow Financial Federal Credit Union: Clearwater Store
Client Reviews on Grow Financial Federal Credit Union: Clearwater Store
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ABSOLUTELY THE WORST BANk OR CREDIT UNION I've ever had, now it's been to. I ordered a new card and still haven't received it in mail, they block your account so you cannot use your OWN Money. The worst STAY AWAY FROM GROW FINANCIAL
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Great place to do your banking. Kimberly and Victoria helped me get everything I needed quickly and easily.
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Wow! The staff really does make you feel at home. The girls always ask about my dog and greet me with a welcoming smile. I highly recommend this branch. Thank you Grow Financial Clearwater for my pleasant bank experience. -AG
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Really great credit union. They will bend over backwards to help you build or rebuild your credit. A truly wonderful staff who cares about their customers. If you are eligible for membership, I certainly encourage you to join. You won't regret it. This is honestly a great organization, I guarantee!
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I have been with grow for 10+ years. This branch has had its ups and downs. I have been happy with them lately though
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So far great! Everyone nice and helpful
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Always friendly and willing to help in any way.
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Waited 30 minutes in a store to get an agent on the phone to correct THEIR MISTAKE!! IM STILL ON HOLD.
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Great branch. Had to open a checking account and Javier was very friendly and helpful. Super quick and easy and got my debit card the same day.
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I have been with Grow for several years now. I have a personal account (Checking & Savings) and a small business account. I have never used Grow for any type of loans, and I don't currently have any credit cards with Grow.As a bank, Grow was a significant upgrade to me - coming from a Horse & Buggy Bank. Primarily, I've used the branch located on SR-580, but at times have also used the Largo location. Both branches have been extremely pleasant to work with, in particular the 580 branch. People have always been kind and helpful, and my wait times brief and seldom. I do most of my banking electronically.If I had written this review a year ago, I would have mentioned how outdated their online banking was. Fortunately, Grow has since updated their online banking and it is much better. Their smartphone app needs a bit more polish, but is otherwise very functional. Their web-based banking is very good now. The phone-based customer service routes through a 1-800 number, and is often suffering from some system problem. When it is working, the phone menus sometimes run you in circles and can be a test of your patience; but when you do reach a person that person is extremely polite and very helpful.Grow's interest rates for savings and the like is lack luster, but in fairness they are equal to every other major "branch-based" competitor. For any real interest-based growth advantage you'll probably have to look toward Internet-only banks.I know this review seems a bit critical, but all in all I would highly recommend Grow Financial as a banking partner for personal and small business accounts. Their in-person customer service is exceptional. Their web-based electronic banking is now more modern, highly functional, and intuitive. I cannot recall ever having any accounting-related problems or errors with Grow. Being able to use any Publix Supermarket ATM for FREE (the few times I do use it) certainly quells any concern about there being fewer Grow branch ATMs. Combine all this with the fact that I'm no longer reliant on the BIG mainstream banks - and their potentially unsavory business practices, and I'd have to say I'm quite happy at Grow Financial.
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