Grow Financial Federal Credit Union: Brandon Store
Client Reviews on Grow Financial Federal Credit Union: Brandon Store
Feedback:
I am banking with Grow Financial Brandon Branch about 5 years ( personal and Business) I read some of the reviews and I can't believe it , this is not MC Donald drive-thru wait 2 min and get you Big Mac people dealing with money they have to be careful its take time and never have problem with customer service each time I called I talk to some one with great respect. , I have great experiences with them from manager to tellers they are great person, very professional and excellent service of each time I visit them (almost every day) I recommend for everyone who like to do business with great Bank. P.S, They are like my family 😊
Feedback:
HORRIBLE wait time. HORRIBLE parking. And again HORRIBLE wait time. 😠😠
Feedback:
Called 4 times today and on hold for 15-20 mins each time and no response! Horrible customer service!
Feedback:
Decent service. Never had a money problem/mishap here. Great bank, great rates.
Feedback:
While people may have complained in the past about the quality of service, I had a totally different experience. I opened an account last week expecting all the bad reviews to take place. Instead Amy Miller made the process very easy and simple. I was on my way home in less the one hour. I was treated like family.
Feedback:
The worst customer service I have ever had. I will be moving my business and personal account to GTE F c u
Feedback:
I hardly need to visit, but they have been great when I do visit.
Feedback:
Good and bad experience my wife's debit card got compromised from a card reader. Someone copied her card and used 2 separate times once in Tampa and once in Pinellas. They did two transactions $100 then $99 we got refunded that right away. The second time in Pinellas it was for $99 both transactions at the same gas station. Grow Financial did not even call. We had to call them ourselves and cancel our cards! You would think a red flag after both times it was near the same amount taken out and they would think it was fraud. We are close to switching banks because of this and this is not the first time that this has happened to us with them.
Feedback:
Using them for my business account. They are so friendly, and usually well staffed with 3-5 tellers. Most of these bad reviews are just people who love complaining and think the drive through is McDonald's... it's a bank... you may wait more than 4 minutes.
Feedback:
It is apparently impossible to call and speak to someone at a local branch. This is not good customer service. The employees working in the branches themselves are very helpful, but I wanted to check ahead of time to see if I could obtain the service I need without wasting my time driving to the branch. I guess I can't do that.
Email Us
Our team would love to communicate with you and generally responds within 24 hours.
Our Partners
become a partner
