Client Review on Grow Financial Federal Credit Union: Bloomingdale Store

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EVERYTHING IS FIVE STAR EXCEPT HOURS OF OPERATION, DRIVE THROUGH SHOULD STAY OPEN TILL 6:00 PM. WHEN YOU WORK9:OO TO 5:00 IT'S IMPOSSIBLE TO GET A CHECK CASHED OUTRIGHT, YOUR ONLY RECOURSE IS TO DEPOSIT IT THROUGH THE ATM, AND YOU CAN'T WITHDRAW THAT SAME AMOUNT SAY $1300.00 RIGHT AWAY. YOU SHOULD CONSIDER SERVICING YOUR CUSTOMERS THROUGH THE DRIVE THROUGH TILL 6:00 PM WEEKLY, OR INVEST IN TECHNOLOGY LIKE BANK OF AMERICA'S TELLER ASSIST OPTION WHERE THE ATM'S HAVE THE OPTION FOR YOU TO SEE AND SPEAK TO A TELLER AT A CALL CENTER THAT CAN HANDLE MORE TYPE OF TRANSACTIONS LIKE CASHING CHECKS, THEY ARE AVAILABLE TILL 10:00PM MON TO FRI AND TILL 5:00 PM ON WEEKENDS. BETTER INVEST IN MORE OPTIONS TO BETTER SERVE YOUR CUSTOMER BASE IN ORDER TO COMPETE WITH THE BIG BOYS, CAUSE PRETTY BRANCHES AND SMILES ARE NOT SERVICING CUSTOMERS NEEDS, NEITHER ARE ALL THE FEE INCOME CHARGES BANKS ARE COMING UP WITH. GREAT CREDIT UNION BUT 1970'S TECHNOLOGY.