Greylock Federal Credit Union
Client Reviews on Greylock Federal Credit Union
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Can’t even get one thing right.
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After researching numerous financial institutions my brother and I decided on Greylock for individual auto loans. Both of us were denied because we couldn't go to their office in person. I told the representative there was nothing noted on their webpage to forewarn us nor did any representative advise us of this issue when called. All we got was wasted time, a dry apology and a high impact credit check. Total waste of time and credit score points. Excellent credit, no warning about a mandatory office visit and honorable veteran status for us both was irrelevant. Extremely dissatisfied with Greylock. Avoid the mandatory obligations as well as the hidden and missing disclaimers, shop elsewhere!
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We like this bank for our son's business...he likes them here.
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Do not get a loan from here. Actually don't even bank here either. Extremely rude staff. They've lost payments and deposits on me and other people multiple times. Even had them mistakenly take money from someone else and deposit it into my account. This bank is insane.
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States their open until 6pm and thats wrong. I really needed help - you need to fix your time then because at this point Greylock is possibly the most inconvenient banking institution i have dealt with.
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Very Good service, fast & Friendly, lots of free parking, drive up window can get busy, overall it's better than average.
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A lot of staff changes over the past few years for the worse. No longer the friendly helpful service from before. Have really gone down hill. Do not recommend, other local banks much better.
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Thier rude staff most of time in the mortage dept u get behind god forbidden ,they are not very willing to help us out .I mean not even one month half of one ,Thier staff send u nasty letter nd nasty calls .when u been with them 15years very rude
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I found the loan department difficult to work with. Went for a pre approval. It went on for weeks and weeks with a person that was difficult and not customer friendly.Went online to Shan't Bonasian in Waltham Ma and received my pre approval certificate in less than a week.. Shant was customer friendly and went out of their way to insure I understood everything and was always there when I had a question. (Even on Saturday and Sunday.
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My bank is open at 8:30 am every day execpt sun and not 9am
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