Genisys Credit Union
Client Reviews on Genisys Credit Union
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What makes this bank a 5-star is Diana Yatooma, got a very very smooth loan transaction from her, very very accommodating person and willing to do more out of her heart. She just gets things done expeditiously. I do recommend this bank also due to their positive attitude and leadership style. 😊
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Banking was never this easy. Diana Yatooma processed my auto loan application within a few hours and gave me the check same day! Communication over email was an added advantage to the process.Thanks to Diana and Genisys, I could pick up the car same day.
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Not sure why there are people saying that they are having problems with phone? But I am very happy with Genisys. They gave me credit (2 years ago) when my bank (of many years; Comerica) wouldn't. Good bye old bank! I just moved my checking over to them.
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They changed their website. Have reset my password like 6 times and the new website still says incorrect password. Then they want me to come to the branch to reset my account so I can login !
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Good rates and friendly customer service, but not a good place to do any kind of business banking, at least on a retail level. They never seem to have more than 3 or 4 rolls of coins. This is annoying to me as i go through that in a week and i dont really have time.
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Horrible customer service put in for an auto loan and didn't get a response online and even after emailing them multiple times. Ended up going to credit union one and got everything done right away. I Would not recommend Genesys I feel they are too small a bank to handle any type of loans and that's why I had to go elsewhere to complete my transaction!
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I made the mistake of opening several accounts with with this outfit and obtaining a VISA card. For some reason Genisys picked a bunch of slime bags called US Bank to process their credit cards. These slime bags specialize in payday loans--you know borrow $1000 today and pay them $1300 in two weeks. US Bank gave me one headache after another and made one screw up after another. I've completed graduate courses in business and still wonder why Genisys picked US Bank. Did US Bank pay someone off?I make over $300,000 a year through hard work and don't need headaches from Genisys and the scumbags at US Bank!!! I easily found a bank that wants my business.
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Worst bank out of every bank I've ever dealt with. The representative Ashley got back to me like once a week about my loan. I would email her and not here back for a week. When I did here back I was denied with a 670 score. I work at ford motor company. I got tired of waiting and contacted capital one instantly got approved for 17,000$ walked out of ford dealership with a brand new car. The card they first give you when you sign up doesn't allow you to use when depositing cash into atm,they said you have to wait a year. Who the he'll does that. I also put money in envelope into atm because I knew I was gonna overdraft by like 3$ the next day they overdraft me an then put my money into my account. So 28$ overdraft and my 24$ Bill I had to pay. Worst bank ever. go with the local 228 credit union. 4.9 stars. Best bank ever you will be amazed at what they offer and give you free.Free checks,$500 overdraft withdrawal or swipe after 60 days versus 1 year at genisys. My wife will be writing a review to they were not good to her either. She has already closed account I will be soon also.
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I love everything about them and they r so caing,repectful,helpful know their job well I wouldn't want to go anywhere else
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I have been with Genisys credit union for over a year and will be cancelling soon because of this location. They never answer the phone which forces me to call the royal oak location or even other locations such as long the one in clarkston. Also the ATM machine is horrible don't trust it. Service was good in the beginning. As time goes on I wonder how they are even open. Though they are not a bank they are almost just as bad as Talmer bank when they were still open.
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