Client Reviews on GenFed Financial Credit Union

Feedback:

I couldn't be more grateful to Genfed Credit Union. We had a little confusing and more money came out than we had in our account. We didn't know at the time and when we checked our account, we were -$500. A bill came out unexpectedly which threw us into a negative balance and then we had an overdraft fee for every transaction afterwards. On top of that, Hannah's debit card was hijacked and used in Indiana. Today we got the money stolen from us. I was also able to email someone from Genfed and I told them what happened, and they decided in just an hour after emailing them to refund us all of our money. In total, we had 9 overdraft fees at $30/fee, and $130 stolen from us. If you ever think about going to any bank/credit union, check out Genfed. Thank you so much!