Client Review on Gateway Bank

Feedback:

Gateway bank would not cash a check issued by them! My daughter got her deposit check back after moving from the Pergola rental. We went to Gateway to cash the check, after verifying via phone what would be needed, driving an hour and thirty minutes, only to find out that the bank would not cash the check unless they could verify it was legitimate. After a 45 minute wait with no success, we left. We went to our Think bank and had the check cashed in less than 5 minutes. We will NEVER use Gateway for any reason. If they won’t cash their own checks, what do they do?