Client Review on Frontier Community Credit Union

Feedback:

Worst bank I’ve ever dealt with. Finally closing my account after dealing with 10+ years of terrible service. When asked why I was transferring all funds I gave the following reasons..1. ATM fees. Charles Schwab refunds all charges from an ATM. Frontier told me I could go to any (2) of their locations for same benefit.2. Call in service/website/mobile app all terrible. When calling local branch you have to listen to five minutes of automated recordings before reaching someone. Mobile app is worthless.3. Operating hours.. what bank in 2018 is still closed on BOTH Saturday and Sunday?!4. Delayed payments.. have had multiple instances where I’ve received late payments because Frontier has not released funds.5. Poor customer service.Go anywhere else but Frontier.