Client Review on Fremont Bank Livermore Branch

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I can not understand why Fremont Bank charged me 110.00 dollars for receiving a bank levy from CCS .. I understand there is a fee but 110.00 ?? I talked to customer service and nothing. I tried to get a hold of the bank manager but I guess it is not important to them to return phone calls as I have not received one from either customer service or the Manager of the bank after I was told he would call me back shortly he is with someone right now ... All I would like is to explain to me what was done that cost me that amount of a fee..? No answer and I checked other banks and none charge that much in fact about 25.00 to 30.00 was the usual fees. I think I am not feeling as valued as I once was here ...