Client Review on Forest Park National BankTrust Co.

Feedback:

Customer Service - Bernie has alot to learn about Customer Service. She put me on hold four times, then proceeded to get angry with me! I understand she was filling in for the permanent receptionist, however, she should not get angry with customers on the phone. If I did have an account with Forest Park National Bank, I would have pulled my money because of this girl! Instead, I will be looking else where for my new bank! Bernie just lost Forest Park National Bank possibly thousands of dollars!